Paperback books purchased from our catalogs and website may be returned for credit within 30 days of your purchase. Books must be in new, uncirculated, and resalable condition. All BMI Bound books, teachers guides, audios, DVDs, special order titles, and other products are NOT returnable unless defective. All returns must be authorized. Please contact customer service at 800-222-8100 to obtain return authorization. No refunds will be given.